Delivery Policy :
Generally our Sas and Yosh products are dispatched within 2-3 business days after payment is received providing they are in stock.
If there is any change about shipping time (holiday season etc.) we clearly note that on each product page.
Our products sent within the U.K. & out of the U.K. will be sent via Royal Mail or other courier service.
International shipping estimated delivery is generally 5-12 business days depending on seasons or destination (Christmas season may take longer).
For International shipping, customers are fully responsible for any and all duties/taxes and customs charges that may be incurred.
We have our Sas and Yosh ‘Permanent Pop Up’ shop in ‘The Hair Shop’ Hitchin & You can also order online and collect it from here! Choose ‘Collect from the Hair Shop’ at your checkout & we will email you when your items are ready.
( 38 Bridge St, Hitchin, Herts SG5 2DE. Mon-Fri 10-6pm. Tel 01462 456022 )
Refund Policy :
You have 28 days from receipt of cancellable goods to notify us if you wish to cancel or exchange an item.
Should you wish to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.
Please CONTACT US first if you wish to return or exchange goods and we will give you address details and any other information you require.
Payment for a returned/cancelled item will be sent back to the buyer on receipt of the returned goods.
Please note that goods must be returned in the same condition as sent.
Goods that are personalised, bespoke or made to order to your specific requirements (includes all items sold by metre) are non refundable.
Wallpaper can only be returned if it is still in its original sealed packaging.
Many thanks for your shopping with us and hope our design products bring you happy vibes!
