SHOP POLICIES

Delivery Policy :

Generally our Sas and Yosh products are dispatched within 2-3 business days after payment is received providing they are in stock.

If there is any change about shipping time (holiday season etc.)  we clearly note that on each product page.

*Any bespoke items may take longer.

Our products sent within the U.K. & out of the U.K. will be sent via Tracked / Signed For courier service.

* International shipping estimated delivery is generally 5-12 business days depending on seasons or destination (Christmas season may take longer).

* For International shipping, customers are fully responsible for any and all duties/taxes and customs charges that may be incurred.

Bespoke orders are on a individual basis and will be worked out ahead of purchase. If you have any question, please feel free to CONTACT US.

* Great news! We have our Sas and Yosh eternal pop up shop in ‘The Hair Shop’ Hitchin.

(38 Bridge St, Hitchin, Herts SG5 2DE. Mon-Fri 10-6pm. Tel 01462 456022 )

You can also order online and collect it from here! (Choose ‘Collect from the Hair Shop’ at your checkout & we will email you when your items are ready).

Refund Policy :

You have 28 days from receipt of cancellable goods to notify us if you wish to cancel or exchange an item.

*Please note – goods that are personalised, bespoke or made to order to your specific requirements (includes all items sold by metre) are non refundable.

*Important – Wallpaper can only be returned if it is still in its original sealed packaging.

Should you wish to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.

Please CONTACT US first, then we will arrange it for you.

Many thanks for your shopping with us and hope our design products bring you a happy vibes!

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